Property Insurance Claims

Working side by side with UK Property Claims (www.ukpropertyclaims.co.uk), we have built a reputation based on reliability and trust. We start from the beginning, detecting the cause of the damage, and follow through by providing a loss assessor to work on your behalf, ensuring your best interests are prioritised. Insurance companies know we are called in to provide a one-stop-shop service for the claimant/insured. From start to finish, we understand this ordeal can be devastating, and we are well-trained in providing reassurance, showing empathy, and taking a caring approach towards the policyholder.

We offer competitive pricing to insurance companies and provide comparisons to ensure we stay on top of our game. Most insurance claims involve flood or leak-related water damage. We guide clients through step-by-step procedures to restore the property to its pre-leak condition in a short time frame. If necessary, we work closely with agents and hotels to re-accommodate the insured during the drying or reinstatement process. We maintain regular communication with the insurance company, building surveyors, loss assessors, and loss adjusters.

We won’t charge you anything for managing your insurance claim. Our services are covered on the back end. If you'd prefer to use your own contractor, we'd be happy to collaborate with them, but this must be discussed before setting up the claim. The contractor will need to be insured, and a certificate of insurance will be required before starting any consultation or work.

Please note that there will be an excess cost payable to the insurance company. This excess is determined by the policyholder when the policy is initially taken out. It will need to be paid at some point during the claim process.

With offices across London, we can typically have a representative with you within 24-48 hours to start the process. Our focus is on London and surrounding areas, with a maximum radius of 15 miles outside the M25.

We have a proven track record of handling complex claims that require specialists to assess and justify damages. While insurance companies often take time processing claims, we guarantee to reduce the claim timeline by up to 20-30%.

Our services are available to managing agents, letting agents, block management companies, and individuals. We work directly with building and block management companies and understand the various types of insurance involved, ranging from commercial and contents insurance to individual policies. It is our responsibility to validate your claim and ensure that all relevant documentation is properly submitted to the insurers.

Our business is structured to offer efficient claims investigation and management, along with highly effective restoration services for fire, flood, escape of water, and accidental damage. We operate 24/7, 365 days a year, across London.

Our teams respond swiftly and are experts in restoring property and possessions to pristine condition, often at a fraction of the cost of replacement goods. We focus on returning the insured's property to its pre-incident condition as quickly as possible, allowing them to resume their lives or businesses without delay.

- Any costs for building work will be invoiced directly to the insurance company, relieving the client of any financial burden or hassle.

- We will safeguard the client's interests to ensure the work is done correctly.

- We offer a guarantee on all work carried out by us, and we are fully insured.

We have extensive experience in managing residential and commercial insurance claims for our clients, including the following: